Jenis | Varian | ||||
---|---|---|---|---|---|
3.11.0 31100 APK | |||||
Ukuran: 31.45 MB Sertifikat: 1a47ca23f9c2f0a7ffb5bfd12b714a04f5110cff tanda tangan SHA1: cdfbe2f02784741812346b7a78c060f2bbac1b87 Arsitektur: universal DPI layar: ldpi (120dpi), mdpi (160dpi), hdpi (240dpi), xhdpi (320dpi), xxhdpi (480dpi), xxxhdpi (640dpi) Perangkat: phone |
Unduh Motadata ITSM APK gratis
Motadata ITSM Mobile App
Motadata ITSM is a refreshingly new, ITIL compliant, IT Helpdesk solution that redefines the meaning of IT Service Management. No longer delivering IT services has to be cumbersome and challenging. Untangle your existing service delivery problems with our intelligent automation, social media like collaboration and our relationship mapper (helps in root cause analysis). With easy integration and deployment, your IT Technicians could be using Motadata ITSM in no time.
We have designed our Motadata ITSM app keeping the needs of an average Technician in mind. Rather than focusing on a host of capabilities (creating difficulty and confusion), we have given features that are actually used by a Technician. With our industry first, Contextual Search, a Technician can be effective no matter where they are.
Some of the key Features of the Motadata ITSM mobile app:
Incident Management
• Create and assign Incidents on the go.
• Keyword-based search and pre-defined filters to find what is needed.
• Attach files and photos (either from gallery or smartphone camera) to an Incident ticket.
• Modify the details of existing tickets.
• Resolve and close tickets from your mobile.
• Set priority of a ticket (High to Low).
• Send messages to the requester of a ticket on the go.
• Assign a ticket to another Technician.
• Mark an inappropriate Incident ticket as Spam.
• View the Audit Trail of a ticket and see what work has been done so far.
Knowledge
• Search Knowledge Articles and FAQs
• Browse and read relevant Knowledge Articles/FAQs from your mobile.
• View Knowledge Folders.
Asset Management
• Create new Assets and modify existing Asset details.
• Search for an Asset using barcode scan.
My Approval
• Find and view Approvals and respond to them.
Notifications
• Instant push notification to notify a ticket has been assigned to the Technician.
We have designed our Motadata ITSM app keeping the needs of an average Technician in mind. Rather than focusing on a host of capabilities (creating difficulty and confusion), we have given features that are actually used by a Technician. With our industry first, Contextual Search, a Technician can be effective no matter where they are.
Some of the key Features of the Motadata ITSM mobile app:
Incident Management
• Create and assign Incidents on the go.
• Keyword-based search and pre-defined filters to find what is needed.
• Attach files and photos (either from gallery or smartphone camera) to an Incident ticket.
• Modify the details of existing tickets.
• Resolve and close tickets from your mobile.
• Set priority of a ticket (High to Low).
• Send messages to the requester of a ticket on the go.
• Assign a ticket to another Technician.
• Mark an inappropriate Incident ticket as Spam.
• View the Audit Trail of a ticket and see what work has been done so far.
Knowledge
• Search Knowledge Articles and FAQs
• Browse and read relevant Knowledge Articles/FAQs from your mobile.
• View Knowledge Folders.
Asset Management
• Create new Assets and modify existing Asset details.
• Search for an Asset using barcode scan.
My Approval
• Find and view Approvals and respond to them.
Notifications
• Instant push notification to notify a ticket has been assigned to the Technician.
Menampilkan lebih banyak
Apa yang baru
Bug fixes
Info lebih lanjut
Diperbarui di
2021-08-01
Ukuran
31.45 MB
Versi sekarang
3.11.0
Membutuhkan Android
4.1 dan lebih tinggi
Peringkat Konten
Everyone
Ditawarkan oleh
Motadata
Pengembang [email protected]