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Real-time, complete access & visibility to your GE Healthcare service needs

The easy way to manage your GE Healthcare service and support in one place – anytime, anywhere. It’s simple and fast to create and track service requests from initial contact to completion, monitor planned service needs, initiate unplanned service calls, and proactively manage service for your entire diagnostic imaging fleet, whenever and wherever you want.

Main Features:

-Create service requests and track service through completion
-View service request history and upcoming planned service
-Get real-time push notifications for every step of the service process

What´s new

-ServiceMax Migration - (EMEA)
-With entire data load migrated to ServiceMax from MUST CRM. MyGEHC Mobile app is also migrated to ServiceMax for France and South Africa users.
-Now all the SR initiated from the Mobile app, will get created in ServiceMax.
-Bermuda go-live (USCAN)
-Now MyGEHC Mobile app is available for Bermuda user.
-Contact # formatting (Japan)
-App will allow user can add special characters in phone number filed to distinguish extension number
-Latency Issue resolved

4.1